FAQ

What types of golf products do you offer?

We offer a wide range of premium golf equipment and accessories, including Drivers, Fairway Woods, Hybrids, Irons, Wedges, Putters, Complete Sets, Golf Bags (Carry, Cart, Stand, Travel Bags), Golf Balls, Apparel, Shoes, and accessories for Men, Women, and Juniors.

Are your products suitable for beginners?

Absolutely! Our product range caters to all skill levels, from beginners to seasoned professionals. We offer clubs and sets designed to help new golfers improve their game while providing high-performance equipment for advanced players.

Where do you ship from?

All orders are carefully processed and shipped from our facility located at 1994 Birch Street, El Paso, US 79936.

What shipping options are available?

We offer two convenient shipping methods:
– Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after dispatch.
– Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch.

How long does order processing take?

Order processing typically takes 1-2 business days. After processing, your order will be dispatched via your chosen shipping method.

Do you ship internationally?

Yes, we ship to most countries worldwide! However, we are unable to deliver to some remote areas and certain parts of Asia. During checkout, our system will automatically confirm if we can deliver to your location.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this to monitor your package’s journey from our facility to your doorstep.

What is your return policy?

We want you to be completely satisfied with your purchase. You may initiate a return within 15 days from the date of receipt. The product must be in its original condition with all tags attached. For more detailed information, please visit our Returns Policy page.

How do I start a return?

To initiate a return, please contact our customer service team at [email protected]. We will guide you through the process and provide any necessary instructions.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and secure checkout.

Is my payment information secure?

Yes, we use secure encryption technology to protect your personal and payment information. Your transaction data is handled with the highest level of security.

How can I contact customer service?

Our customer service team is here to help! For any questions regarding shipping, delivery times, tracking, returns, or product information, please email us at [email protected]. We’re committed to supporting your passion for the game.